Internship - Tech & Product Operations Analyst

Doctolib is a leading healthcare technology company based in France. We provide a comprehensive platform that connects patients with healthcare professionals and facilitates the booking and management of medical appointments. Our mission is to improve access to healthcare and enhance the patient experience by leveraging innovative digital solutions.

Position Overview:

We are seeking a dynamic and talented Tech & Product Intern to join our Tech & Product Operations team within the Tech & Product Department. As an intern, you will have the opportunity to gain practical experience and contribute to the growth and success of our organization while working closely with experienced professionals in a collaborative environment.

What you’ll do :

• Operational Excellence :
  
  
  • Identify bottlenecks and inefficiencies in the product development lifecycle and propose process improvements to enhance productivity, streamline workflows, and reduce time-to-market. Work with teams to implement and monitor the effectiveness of these optimizations.
  • Foster effective communication and collaboration between product management, engineering, marketing, and other stakeholders. Act as a liaison to facilitate information sharing and ensure alignment on project goals, priorities, and timelines.
  • Maintain accurate and up-to-date documentation of tech and product processes.

• Learning & Development (L&D):

• Assist in managing Tech & Product Camp, an internal learning program aiming at enhancing the skills and knowledge of our tech and product teams.
• Support the development and execution of internal Tech & Product learning rituals and initiatives.
• Contribute to the creation and implementation of continuous learning programs for the tech and product population, aligning with organizational objectives.
• Collaborate with stakeholders to identify learning needs, design training modules, and assess the effectiveness of learning interventions.
• Stay up to date with industry trends and best practices in L&D to bring innovative ideas and approaches to the team.
  
  

Who you are: 

You could be our next teammate if you:

• Are currently pursuing a Master degree (e.g., Business Administration, Engineering, Computer Science) or equivalent educational program.
• Have strong interest in Product Management (tools & processes, best practices, ways of working, etc.) and are knowledgeable in Product Operations roles and challenges.
• Having an interest in learning and development practices, with some prior exposure to L&D concepts and methodologies is a plus.
• Are proficient in data analysis and visualization tools (e.g., Gsheet, Excel, Tableau) to derive insights and support decision-making.
• Self-motivated, proactive, and eager to learn and grow in a fast-paced tech environment.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Have excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
• Have strong problem-solving abilities and the ability to think critically and creatively.
• Being fluent in English (both written and spoken) is mandatory.

If you are passionate about Product Management, Product Operations, and making a meaningful impact in the healthcare industry, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and interest in the role.

What we offer:

• A dedicated onboarding program - the Doctolib Academy
• Continuous training programs on all key competencies (English, soft skills, expertise) 
• Transparent internal mobility opportunities you're welcome to apply for after your internship
• Mental health and wellbeing offer in partnership with moka.care
• The Doctolib Parent Care Program, including extended parental leave, meet-ups and inspiring conferences
• High-quality office spaces supporting collaboration, health and wellbeing
• Subsidy for lunch and various food offers in our offices 
• A flexible workplace policy offering both hybrid and office-based mode

Job details

• Internship
• Levallois-Perret
• September 2023
• Remuneration: According to profile

At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you! 

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