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Workato

Intern, Product Management

Please let Workato know you found this offer on WeLoveProduct as a way to support us 🫶

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Platform Product Management Intern to join our team (Product Management). In this role, you will assist with the deep analysis of customer feedback, share feedback with cross-functional teams, ensure customer feedback is responded to and work with cross-functional product and engineering teams at Workato. You will be joining a team that will drive a robust strategy to help our customers stay connected and ensure customer voice is heard. You will help the platform and infrastructure product management team execute on this strategy by creating compelling feedback analysis, collaborating with the product management team, relevant communications, and scaling processes with an automation first mindset.

 In this role, you will also be responsible to:

  • Gather customer specific product usage data to go along with customer feedback

  • Work cross functionally with other teams to create seamless customer feedback communications

  • Develop and document best practices for product feedback communications

  • Enable background knowledge related to feedback with customer point of view

  • Ensure customers get updates related to their feedback

Requirements

Qualifications / Experience / Technical Skills

  • Intermediate understanding of programming with proficiency in SQL and general data querying techniques

  • Basic knowledge of Automation and Integration

Soft Skills / Personal Characteristics

  • Excellent communication skills with experience writing both technical and business documents

  • Strong ability to collaborate with others throughout the company across international time zones

  • Able to work independently and efficiently to hit short deadlines

  • Strong organizational skills and attention to detail to juggle multiple projects simultaneously 

  • Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Internship contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Workato
Workato, a leader in Gartner MQ, is more than an iPaaS. It's an Intelligent Automation platform that can be used by both Business and IT. It supports thousands of enterprise and workflow usecases so you can automate everything.
Website
Industry
Cloud Computing, Data Integration
Founded
2013
Size
251-1K employees

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