Head of Product - User Voice & Help Experience

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

With over 80+ teams across Canva, many of which are globally distributed teams in Sydney, Manila, Beijing, and the USA, we’ve organized our Teams and Groups of teams into what Canva terms "Supergroups" to help us achieve our goals. Each Supergroup across Canva effectively operates as a highly-enabled, self-contained startup that owns parts of our overall strategy, which ultimately map back to our foundational mission pillars. While nimble and empowered, these groups plug into the broader Canva organization through close collaboration with other supergroups to supercharge every detail of our customer experience.

At the heart of Canva's mission to provide accessible design tools to everyone in the world lies the Product Management organization. The dedicated team of Product Managers is instrumental in bringing this vision to life. They work closely with Canva's founders to set the strategic direction for product initiatives, define the scope and success metrics, and create exceptional products and features that empower users to design and communicate visually.

In order to achieve this ambitious goal, our Product Leaders and Product Managers collaborate with Canva’s founders to set the strategic direction, scope, and success metrics for product initiatives. We work across teams of designers, software engineers, marketers and analysts to ensure we're delivering an exceptional experience to all our users. We are responsible for implementing and collaborating on product strategy, road mapping, and prioritisation as our product grows. 

It’s our responsibility to see products through their entire lifecycle—from concept through to validation, build, post-launch analytics and iterations.

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports youpersonally

Check out lifeatcanva.com for more info.

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.