Head of Product, UK

About JustPark

JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences.

We’ve always believed parking should be easier—from end to end. That’s why we, two trailblazing companies—ParkHub and JustPark—have come together to make that vision a reality.

ParkHub revolutionized event parking in the US., optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task.

Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers.

About the Role

We're seeking a Head of Product to lead our UK product team and drive the strategic evolution of our marketplace platform. This is a hands-on leadership role reporting to the SVP of Product & Engineering, working alongside the Head of Engineering and Head of Supply Engineering.

You'll be responsible for leading a lean, high-performing product team to deliver exceptional product experiences across our B2C mobile apps and B2B platforms. This role requires someone who can balance strategic thinking with tactical execution - rolling up their sleeves to own product initiatives while developing the team's capabilities.

You'll be instrumental in evolving our ways of working, accelerating our product velocity, and building the product culture that will define our next chapter of growth.

Key Responsibilities

Product Strategy & Execution

• Define and drive the UK product strategy in partnership with the SVP Product & Engineering across our P2P marketplace, B2B partnerships, events platform, and operational tooling
• Translate business objectives into a coherent product roadmap that balances customer needs with commercial imperatives
• Own product development from concept through launch, ensuring high ROI and measurable impact
• Partner with Engineering leadership to ensure technical feasibility and optimal delivery
• Make data-driven decisions using analytics, user research, thousands of customer reviews, and marketplace metrics

Team Leadership

• Provide hands-on coaching and development for a team of product managers at varying experience levels
• Foster a culture of ownership, experimentation, and continuous improvement
• Conduct regular 1:1s, performance reviews, and career development discussions
• Recruit and onboard additional product talent as the team scales
• Bridge product and design collaboration, working closely with the Lead Product Designer
• Drive a quality-first mindset across the team, ensuring deliverables meet high standards and create measurable impact for users and the business

Cross-Functional Collaboration

• Work in lockstep with Engineering Heads to align on technical roadmaps and resource allocation
• Partner with Commercial, Operations, Marketing, Product Marketing, and Data teams to ensure product initiatives deliver business outcomes
• Present product strategy and progress to senior leadership and key stakeholders
• Facilitate cross-functional workshops and alignment sessions
• Champion user-centered thinking across the organization

Process & Ways of Working

• Partner with Engineering leadership, the Delivery Manager, and SVP to evolve our product development processes
• Assess current Agile practices and recommend improvements that increase velocity without adding bureaucracy
• Champion product analytics and experimentation culture across the organization
• Enhance cross-functional communication and alignment between Product, Engineering, and Commercial teams
• Build stronger feedback loops between customer insights and product development
• Implement best practices from marketplace and ecommerce environments
• Establish clear frameworks for prioritization, feature development, and success measurement

Hands-On Product Ownership

• Own 1-2 strategic product initiatives personally, maintaining your product craft
• Write PRDs, define requirements, and work directly with engineering squads
• Conduct user research, analyze data, and validate hypotheses
• Ensure products launch on schedule with proper go-to-market coordination

Requirements

Essential Experience

• 5-7+ years in product management with at least 2+ years leading other product managers
• Proven marketplace or multi-sided platform experience 
• Strong mobile app product experience (native iOS/Android) combined with responsive web - you've shipped consumer-facing apps at scale with demonstrable impact on user engagement, retention, and conversion.
• Ecommerce fundamentals: payments, conversion optimization, checkout flows, user retention
• Startup or scaleup environment - you've operated with pace, ambiguity, and resource constraints
• Technical fluency - you can discuss APIs, system architecture, and technical trade-offs with engineering teams
• Data-driven mindset - comfortable with SQL, analytics tools, and experimentation platforms
• Team development - demonstrated success coaching and developing product managers
  

What Makes You Stand Out

• Experience with two-sided marketplaces where you've balanced supply and demand dynamics
• Background in location-based or mobility services (transport, logistics, delivery)
• Track record of 0-1 product launches or taking products through significant pivots
• Familiarity with event ticketing, venue operations, or B2B SaaS models
• Understanding of compliance-heavy environments (payments, data security)
• Experience implementing product operations frameworks or ways of working improvements
• Previous exposure to Laravel/PHP, TypeScript, or AWS ecosystems
  

Skills & Attributes

• Hands-on and pragmatic - you're not above writing tickets, testing features, or analyzing data
• Startup mentality - comfortable with pace, context-switching, and wearing multiple hats
• Natural coach - you develop people through mentorship, feedback, and leading by example
• Strategic yet tactical - you can zoom out to see the big picture and zoom in to solve problems
• Excellent communicator - clear, concise writing and presentation skills
• Commercial acumen - you understand unit economics, LTV:CAC, and P&L impact
• Collaborative leader - you build trust quickly and work effectively across functions
• Process improver - you identify inefficiencies and implement practical solutions
• High integrity and accountability - you own outcomes and follow through

Benefits

Recharge your batteries

• Generous holiday policy: 25 days + bank holidays + managers have the ability to grant up to 5 extra days for high performance (total of 38 days a year)
• Free lunch on all office days via Feedr with the option to choose your preferred meal or cuisine everyday
• Free snacks & drinks on all office days
  

Investment in you and your wellbeing

• Private Medical Insurance with Vitality
• Life assurance through YuLife
• £25 credit to use for eye tests a year
• Free O2 concert tickets through our partnership with The O2
  

Simplifying journeys so you can breathe easier

• £50 parking credit per month to use via JustPark
• Cycle-to-work salary sacrifice scheme
• EV salary sacrifice car scheme via Octopus Energy
  

We look out for your family

• Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks of fully-paid paternity leave
• Help finding great childcare, with funded hours via Koru Kids
  

Look after the pennies

• Competitive pension offering with standard and salary sacrifice pension options
  

Success is best when it's shared

• Quarterly away days with the whole UK team - we all go off-site each quarter to celebrate our achievements
• Quarterly team social budget to recharge and bond with your team
• Lots of social activities and celebrations on our gorgeous rooftop in King’s Cross