Head of Product Design

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

You can also see our latest DE&I report here.

Meet Cleo

Most people come to Cleo to do work that matters. Every day, we fight for the world’s financial health, building a beloved AI that empowers people to make better financial decisions. 

Our team of talented Product Designers are embedded on cross-functional teams that work across the entire Cleo product - from building new ways for Cleo to share insights about daily spends, to creating products that help our customers build credit effortlessly. They work closely with all product development peers but especially with UX Writers and UX Researchers to create a product and a culture that is relentlessly focused on helping real people with real money decisions day:day.

This is where you come in! We’re looking for a Head of Product Design to help lead this team and drive our product forward.

The role

As Head of Product Design you’ll be responsible for:

• Working cross-functionally to define product design vision, strategy and goals across all of Cleo
• Design and test new products and value propositions based on a deep understanding of business, customer, content, and technology opportunities
• Collaborating with leads to enable strong performance on squads
• Leading design rituals and developing standards that support a collaborative culture and improve the craft of the Product Design team.
• Actively contributing to the broader Product and Design community by sharing knowledge, expertise, and mentoring others.

About you

• You have years of proven experience shipping delightful consumer-facing apps and services at scale, and understand what it takes to do this in a startup environment.
• You have been hands-on in developing and maintaining a holistic vision and strategy across several product areas.
• You are data-driven; your designs and decisions are grounded in experimentation, evidence, interaction with users and understanding of what inputs drive the business
• You are a confident communicator and can connect anyone - from board member to new joiner - to an inspiring vision
• You are an optimist and an unstoppable builder - of experiences, startup teams, design culture.
• Experience with Behavioral, AI, conversational products would be a big plus

What do you get for all your hard work?

• A competitive compensation package (base + equity) with bi-annual reviews. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - this position is PD5 level and we can pay between £102,793 - £131,538 p.a depending on experience.
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Other benefits;
• 25 days Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• 2 months paid sabbatical after every 4 years at Cleo
• Early finish every Friday
• Online courses & internal training to level up your skills
• Regular socials and activities, online and in-person
• Online mental health support via Spill
• Access to Pushfar - online platform for external mentorship
• And many more!

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future. Check out this page for more information.