What is the type of contract for this position?

The contract for this position is a Freelance contract

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Head of Design job at WithClutch

The average American has over $155,000 in household debt. While fin-tech lenders and for-profit banks are happy to issue high interest loans to consumers, Credit Unions have quietly existed as not for profit lenders that offer lower cost loans.

Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. We’re seeking a Design Leader to ensure Credit Unions are successful at utilizing our software in order to make borrowing less costly for the average American.

What’s in it for me @Clutch ?

Remote work with real autonomy and flexibility
The challenge of building a product from the scratch and being part of the foundation of a successful startup
Experience of working with second time founders who deeply understand the problem space, fintech industry and the venture ecosystem. The company already has a proven track record of top-notch product, customer success and engineering talent. Our founders, Nicholas Hinrichsen and Chris Coleman met at Stanford Business School in 2011 and have had a previous exit to Carvana. Our leadership team includes Wharton and Berkeley Haas alumni with experience having worked at the top tech companies in the Bay Area and Brazil
Compelling compensation package (base salary plus Equity and 30 days of paid time off)
International colleagues and markets: Brazil, Argentina, USA and Germany
2 amazing off-sites/year with the entire team.

Responsibilities will include:

Envision, manage and drive UX projects from concept to problem framing to design and testing till product launch
Determine the best UX solutions based on customer and user feedback combined with business needs
Collaborate deeply with stakeholders (Product, Sales, Marketing, Customer Success, Engineering) to champion the best UX and take the project from concept phase through launch
Incorporate consumer(end user) and customer (credit union) research into design effort. Research to include both qualitative and quantitative aspects
Constantly evaluate how designs are performing. Iterate and improve the user experience as needed and influence the product roadmap
Maintain and evolve the design system at Clutch (design components, style guides, visual design languages, interaction patterns and information design standards
Advocate for the end user and contribute to shape the design culture at Clutch
Communicate design concepts with clarity through sketches, prototypes and wireframes. Present work to both internal as well as external stakeholders (partners and clients)
Coaching and mentoring junior design staff as the design team grows

You’ll be a great fit if you:

Have experience designing and shipping widely-used products
Have solid ability to turn complex problems into simple and engaging customer experiences for web and mobile
Are proficient in Figma for design and prototyping. Strong visual and interaction design craft
Have experience creating, scaling and maintaining design systems
Love fast paced environments with high degree of autonomy and ownership
Have some consumer finance or Fintech experience (or at least a consumer understanding)
Are comfortable in constructive conflict with product and engineering leaders (e.g. strong consumer advocate)
Have excellent command over English (both written and verbal) as this is the language you’ll be communicating in
Are curious, self-motivated and a positive person who loves solving ambiguous problems
Have a strong portfolio showcasing your end-to-end process from problem definition to final solution along with business and user impact

Nice to have skills

Axure prototyping skills, Principle prototyping skills, UX Research experience, Fintech experience

Head of Design

What’s in it for me @Clutch ?

Responsibilities will include:

You’ll be a great fit if you:

Nice to have skills

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