About Apollo
Founded in 2015, Apollo is a leading sales intelligence and engagement platform trusted by over 15,000 paying customers, from rapidly growing startups to the largest global enterprises. Our platform unifies a database of 200 million business contacts with advanced intelligence and engagement tools, to help over 500,000 sales, marketing, and recruiting professionals to connect with the right person at the right time with the right message, at speed and scale.
In the last year, we’ve grown ARR 3x, quadrupled our active users, maintained profitability 18 out of the past 20 months, and recently closed a $110M Series C led by Sequoia Capital to fuel the next phase of our growth.
Working at Apollo
We are a remote-first inclusive organization focused on operational excellence. Our way of working ensures clear expectations and an environment to do your best work with ample reward.
Your Role & Mission
As a product-led organization, design & user experience are at the forefront of every decision that we make. As the Head of Design, you will play the crucial role of building, coaching, and managing a world-class, global design & UX team that currently consists of 6 members, but will at least triple within the next year.
You know how to inspire & motivate design teams, and help them see how their contributions connect to larger outcomes for both the company and our users. You are passionate, proactive, and empathetic with your team and know how to encourage, coach, and offer constructive feedback to help them surpass their limits.
Daily Adventures & Responsibilities
Build, lead & grow a world-class team & culture where top talent can do their best work
- Inspire and motivate senior designers with a focus on developing talent and building a culture that prioritizes owning outcomes, systems thinking, and a commitment to craft.
- Communicate inspiring vision for the team and product that attracts and engages the best talent in the world.
- Build and expand upon a hiring plan by continuously identifying and filling functional and experience gaps to optimally shape the team.
- Build systems, processes, and a team that allows Design to improve itself, grow, and operate optimally with the broader Product org while maintaining a strong culture.
- Set ambitious but achievable goals, inspire the sense of urgency, and expect high standards. Have a great nose for talent and team / individual performance.
Co-create & communicate inspiring, business-oriented vision for the Apollo product
- Partner closely with product and engineering leadership to drive the winning strategy to achieve our mission & build upon our vision.
- Regularly and clearly communicate inspiring vision for future of the department & product to the team and company.
- Build design and research programs that influence the product & company direction and vision.
- Deeply immerse yourself in the company goals and business needs. Effectively translate business needs to functional plans for the Design team.
Be the guardian of our brand & product quality
- Create, communicate, and hold us accountable to a standard of excellence & best practices across Apollo's brand and user experience, ensuring velocity without sacrificing craft.
- Architect our product development & operations so that brand flows through the product and company.
- Lead by example by taking a hands-on approach with your team and executing on critical projects.
Be the chief voice of the customer & champion of human-centricity across the organization
- Ensure the Design team is the chief voice of the customer & evangelizes human-centricity company-wide.
- Partner with Research team on initiatives that help develop & define human and business needs into a coherent set of insights that inform and influence our company & product strategies.
About You
- Experience coaching teams reach their peak potential in design methodology & technique, collaboration, and building user experiences.
- Champion of the customer, ensuring your team actively participates in user research, and that designs are informed by research and data.
- In-depth understanding of human-centered design methods, design thinking techniques, and design tools from shipping and learning throughout your career, and a demonstrated ability to operate from a first-principles perspective.
- Highly empathetic, collaborative, no-ego approach to leadership.
- Ability to attract and retain senior design talent from around the world.
- Portfolio beautifully demonstrates a relentless focus on delighting the customer & commitment to getting the details right.
- Proven experience regularly synthesizing research findings for Product & GTM Leadership.
- Experience building SaaS products & working in an agile, remote environment.
What You’ll Love About Apollo
Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!
