Director, Product Management, Lyft Business

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft Business builds products that help organizations move the people who matter most—employees, customers, patients, and guests—easily and efficiently. We serve a number of verticals from Healthcare, to automotive, to transit, to education, and more through products that s power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs.

We are looking for a transformational Director of Product Management to lead the Lyft Business portfolio. This leader will be a true business strategist with product expertise who has the exceptional executive presence and the ability to manage a large portfolio spanning both early-stage and mature businesses. This leadership role will be responsible for defining the long-term vision, strategy, and execution for products that drive significant growth and value for our enterprise customers. You will manage and mentor a team of talented Product Managers, serve as a key liaison to executive leadership, and partner closely with Engineering, Design, Sales, and Marketing to deliver world-class B2B transportation solutions.

Responsibilities:  

Product Strategy and Vision

• Develop and articulate a compelling, long-term product vision and strategy for your portfolio that aligns with the overall Lyft Business and company goals.
• Take accountability for the overall business results of your product portfolio, including revenue growth, customer acquisition, retention, and feature adoption.
• Conduct deep market research, competitive analysis, and customer engagement to develop a profound understanding of enterprise transportation needs and opportunities across various industries (e.g., Healthcare, corporate T&E).

Leadership and Execution

• Oversee the development and execution of the product roadmap, making high-impact, data-driven decisions to prioritize features and initiatives that maximize customer value and business impact.
•  Oversee resource allocation across multiple product lines and ensure the successful planning, execution, and delivery of technology projects.
• Leverage data analytics to assess the effectiveness of technologies and campaigns, continuously optimizing for improved performance and ROI.
• Be a primary leader for a large, cross-functional team, fostering a collaborative and effective working relationship with Engineering, Design, Data Science, Sales, and Marketing to ensure successful product development and go-to-market execution.
• Serve as the product evangelist, clearly communicating product strategy, progress, and performance metrics to the executive team, internal stakeholders, and external partners.
• Stay abreast of industry trends, emerging technologies, and competitive landscapes to maintain and grow Lyft's position.

People Management and Mentorship

• Lead a high-performing team of Product Managers and Senior Product Managers.
• Continuously optimize product development processes and operating models to increase team efficiency, quality of output, and speed of delivery (e.g., utilizing Agile methodologies).

Experience:

• Minimum of 10 years with demonstrated experience managing products across different lifecycle stages (0-to-1, turnaround, and scaling) simultaneously
• Proven track record of defining and launching high-impact, successful software products at scale, preferably in a B2B, Enterprise, or Platform environment.
• Extraordinary interpersonal and communication and presentation skills, cultivator of collaboratively working relationships with teams across an organization, stakeholders, and executives.
• Exceptional executive presence with proven ability to influence and present to C-suite and board-level stakeholders
• Demonstrated experience managing and growing a high performing team of product managers, while providing development, mentorship, and excitement to exceed team and department goals
• You are steadfastly focused on customers, whether they are drivers, passengers, or other Lyft employees
• Transformational product thinker who drives original strategy, not just roadmap administration. Must show evidence of making hard strategic calls that changed business trajectory
• Experience leading distributed teams across multiple geographies with varied cultures and working styles
• Exceptional strategic thinking with the ability to dive deep into data and translate complex business problems into clear product opportunities and measurable OKRs (Objectives and Key Results).
• Strong technical fluency to effectively collaborate with and understand the needs of engineering and data science teams.
• Experience in the rideshare, logistics, transportation, or travel technology (T&E) industry.
• Expertise with Enterprise-level tools, integrations, and administration portals, particularly for managing and reporting on corporate spending (e.g., expense management, financial reporting).
• Experience in highly-regulated industries such as Healthcare Technology (HealthTech).
• Demonstrated ability to thrive in a fast-paced, high-growth environment with a relentless focus on customer obsession and driving tangible business impact.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco or New York area is $236,000 - $295,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.