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Content Writer job at Dixa

Dixa, the 30-second version!

Dixa is a Customer Friendship Platform. We’re hoping to replace traditional customer service tactics because we think that customer relationships should be personalised, engaging, conversational and feedback-driven. We want to help brands connect with their customers - much like the connection between friends.

We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values-driven culture from the get-go.

Now, we’re in scale-up territory, backed by incredible VCs (raising Series C in July 2021), and over 220 exceptional Dixaterians working with us in 4 offices (and remotely) ?

This incredible momentum is fuelling our mission to once and for all eliminate bad customer service and create a world in which all people are welcomed by their favourite brands with the warm familiarity of a friend. ?

The Low Down

We are looking for an experienced, detail-focused and process-oriented Content Writer to join our Marketing Team to write fantastic copy for a range of content marketing projects. The primary goals of the demand generation content will be increasing brand awareness, prospect engagement and customer acquisition. This includes publishing content across our blog, website, and paid acquisition channels

What you’ll be doing;

Write short and long form content for acquisition and nurturing
Collaborate with stakeholders from organic and paid acquisition teams
Create content with design and user journey knowledge
Utilize SEO knowledge for optimized blog and website content

You are:

An experienced content writer who is comfortable contributing to and executing on multi-channel content plans.?️
An excellent communicator who has a knack for tapping into the brand voice to produce consistent work that aligns with the brand.
A wordsmith that enjoys copywriting✍️and strives to create unique, high-value content.
An excellent native English writer that loves using language.
A well-spoken, humble creator? who can present ideas effectively
A highly motivated individual who can work independently and has a high attention to detail ?.
An outstanding team contributor
Well-versed in giving and receiving feedback constructively
Good understanding of SEO and keyword-driven content writing

What’s in it for you?

Of course, there are the standard things, like competitive salary and a decent pension plan, that includes life and health insurance. But, there’s also so much more, such as flexible working, autonomy, continuous learning, meaningful work, future planning (family health and retirement) and other bits & bobs (i.e. socials and food). You can find out more on our careers page!

Please note

The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

An equitable future

Since the very beginning, we’ve been committed to building an inclusive culture. We are proud that people from all over the world have combined forces to give Dixa a universal perspective.

However, there are areas where we simply need to do better, and we appreciate that there are perspectives and experiences which many of us do not fully understand – yet.

We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We’re committed to learning, growing, and educating ourselves on experiences outside of our own, because we believe everyone deserves an equitable future.

Content Writer

What you’ll be doing;

You are:

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