Content Designer - Customer Journey Tribe

Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products. 

Back Market is undergoing meteoric growth and has raised $510 million, with a valuation of $5.7 billion. We have the objective of reaching 600 Back Makers (or Saboteurs) by the end of 2022!

We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, Barcelona, New-York, Prague, Berlin and Tokyo). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation. 

Be part of a great and growing adventure that we hope will change the way the world consumes tech.

The Product Design & Research team at Back Market is passionate about informing and building interfaces with the user as our focus.  We zoom out to see the bigger picture, but also understand the devil is in the details.

We are responsible for the user experience on Back Market, whether that be our customers or sellers, and through designing, prototyping, testing, and iterating, we evolve it in collaboration with different (and extraordinary) people.  

We do this because we want to make the world a better place. After all, our goal is to offer more than just an alternative avenue to buy tech products, we want to do e-commerce differently. <3 

Now, here’s what are we looking for:

We’re seeking a mid-level Content Designer to improve our customer-facing UX copy and support product and design teams with content strategy and design-driven concepting for our entire customer journey on website and app.

We’re a sustainable marketplace where we choose only the world’s finest tech refurbishers to sell on our platform. 

Embedded in the Customer Journey tribe, you’ll own, shape, and iterate on content design for our marketplace on website and app. You’ll work closely with product managers, designers, and research to finetune our user journey from end to end, making data-driven decisions, and keeping our customers in focus. 

#LI-FN1

- An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,

- Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right).

- Professional development programs, internal mobility, and the opportunity to make your career what you want it to become.

- A meaningful mission. But also fun. We're serious about changing the landscape of the electronics industry and we like to keep things spicy.

- A booming scale-up: we are rapidly growing in Europe, the USA and in Asia!

- Welcoming, safe, and inclusive working environment where everyone's opinion, differences, and backgrounds are heard and respected.