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Content Designer

Full-timeContent writer$112,298-$150,000*
Sydney, Australia
Employee discount programs
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Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you passionate about explaining difficult concepts in simple language? Are you someone who has a passion for solving complex customer problems and creating engaging content?

We're looking for a Content Designer to join our Issue Experience design team - we are the design team that looks after the Creating and Viewing an Issue platform experience across all of our Jira product family.

We're looking for a team player who understands that building great software products is all about teamwork. Beyond building impactful content experiences, you help guide projects that benefit the broader design & content design communities here at Atlassian.

You have prior experience working as a content designer, content strategist, or UX writer within a design team. Candidates having experience in technical communication or content marketing, and willing to expand their horizons, are welcome to apply.

As the Content Designer on the Issue Experience team, you will:

  • Work with the product designers, product managers, and engineers to understand the purpose of features and how to best to explain them to a range of audiences;
  • Deliver, high-quality features and support content through the product release cycle;
  • Use and contribute to the Atlassian voice and tone, brand, and design guidelines; and,
  • Write relevant suggestions, and recommendations that empower our customers to move work forward

When you join the team, you'd be expected to have:

  • Experience with professional UX writing, technical writing, or relevant experience;
  • a love for both technical and non-technical content;
  • experience creating and leading content strategy for in-product content;
  • the ability to understand technical aspects of a product and be able to translate this in simple terms to a general audience;
  • skills in content testing and determining whether content is meeting the needs of customers;
  • experience working with software development teams, including product designers, engineers and product managers

It's great, but not required if you have:

  • Worked with a content management system, Contentful or similar tool;
  • Experience with SaaS, or complex enterprise applications;
  • interest in measuring the impact of content through data and analytics.
Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Content Designer position?
    The suggested salary for this position is $112,298-$150,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Atlassian
Atlassian Corporation Plc is an Australian software company that develops products for software developers, project managers and other software development teams.
Collaboration, Enterprise Software
5K-10K employees

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