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Back market

Catalog Product Manager

Health insurance
Paid time off
Asynchronous work
Diversity, Equity, and Inclusion
This job offer is closed.
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Back Market is the world’s leading refurbished electronics marketplace with a team of 700 people, powering operations in 17 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

At Back Market, the Catalog’s mission is to provide our users with the most relevant and complete product information to educate and ease the navigation, comparison, and understanding of the products we sell on our platform. In this role, you will be the gatekeeper of the central information, enlightening users in their purchase behaviors, guiding Merchants in optimizing the sales, and providing key stakeholders with materials to develop strategic features. Seeking automation we need to pursue innovation with human intelligence inputs, external or internal, to measure and improve the quality of the catalog. You will be in charge of managing operations of our Sales and Buyback Catalog globally (EU/US/APAC), meaning:

YOUR MISSION (IF YOU ACCEPT IT): 🥇

  • Project management:
  • - Autonomously plan, prioritize, and execute Global Catalog operations
    - Manage Side worker resources to maintain our quality standards on our 10 core categories
    - Leverage the Product Team, and the Merch & Catalog Team to develop automation tasks to maintain and improve quality standards at scale
    - Scope and execute audit activities to initiate Categorie standardization
    - Ensure Catalog Quality programs effectively scale to meet the needs of the rapidly growing business, including identifying new ways to improve product catalog worldwide
    - Responsible for operations processes standardization for maximum efficiency
    - Ability to produce executive metrics and make recommendations for process and systems improvement

  • Catalog trade-in program:
  • - You’ll be in charge of defining and implementing the catalog architecture across the different market according to the business needs.
    - You’ll be enriching the catalog with new products and creating the relation between the products refurbishers buyback from customers (trade-in) and then sell back (after refurbishment) to other customers.

YOU ARE IN THE RIGHT PLACE IF: ⭐

  • You have 4+ years experience, ideally in a scale up company and icing on the cake: you worked on catalog topics
  • You are organized, structured, and have a lot of drive with a proactive and resourceful attitude.
  • Data & KPIs are your cup of tea :  You are confident with SQL, Excel & GoogleSheet.
  • You thrive in a tech environnement but you have a growth hacking and business oriented mindset 
  • You might not be an expert, but you are drawn to coding and have an understanding of at least one language (Python preferred).
  • You show enthusiasm for electronic devices and the tech industry.
  • Working for a company who takes environmental challenges seriously is important to you.
  • You can communicate in a professional English as you'll work with colleagues from all over the world

RECRUITMENT PROCESS: 📅

  • Phone Interview with Victor, Head of Merchandising and catalog
  • Technical test with Nancy, Catalog Quality Manager
  • Interview with Alexandre, Director of Engagement
WHY SHOULD YOU JOIN US ? ✌🏼

- A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
- A meaningful company: we became a mission-driven company in January 2022.
- Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges : you will have the freedom to innovate and adopt new ideas!
- Work alongside passionate experts:  who will share their knowledge and help you develop and grow in your career. 
- Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!
- Leadership Academy by Back Market:“be a coach not a dictator” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.
- An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc…
- Remote friendly company : up to 3 days of remote work per week!
- One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. 
- Be part of one of our Employee Resource Groups createdaround shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet. 
- Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).
- We’re here to SABOTAGE: It’s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Freelance contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Back market
Find the best deals on refurbished phones, laptops, and tech at Back Market. Up to 70% off when compared to new products. Free delivery, 1-year warranty, 30-day money back guarantee.
Website
Industry
Consumer Electronics, E-Commerce
Founded
2014
Size
251-1K employees

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