What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Business Operations Manager

Why Business Operations?

In the Business Operations team at Wayflyer, you will work on some of the highest impact projects at Wayflyer. Our team is cross-functional, which means you'll get unparalleled exposure to almost every core aspect of our business.

As a Business Operations Manager you’ll own, build, and scale processes that prepare us for hyper-growth. You’ll be able to point to products you moved the dial on and have a clear impact on the growth and success of the business.

You'll get to choose what type of Operations you'd like to do at Wayflyer: we have loads of opportunities across Product Operations, New Markets Operations, Centralised Operations for our execs, etc.

What will you be doing in Product Operations?

You'll be working closely with our Execs, Product Owners, Designers, and Developers to support them on any aspect of the product lifecycle... including:
?Product ideation: You'll brainstorm with our POs to identify a new product or feature to complement our existing suite of products. You'll need to identify: what problem are we trying to solve for our customers? Do people want to buy it? For how much? Has customer demand been validated by the market?
? Spotting the inefficiencies: You'll work with POs to identify what's currently not working within our core product (both externally for our customers and internally within Wayflyer). You'll set up processes to make our core product operationally sound. Examples of these include: optimising our customer feedback channels or automating our Underwriting process to reduce our time to offer.
??‍♀️Go-to-market planning: Once you've settled on an MVP or process improvement, you'll need to set a roadmap for the launch. Do you want to launch in phases? Do you want to A/B test it within your existing customer base? Will we have a marketing campaign? And many other questions.
?Product launch: You'll coordinate the launch, which will involve defining success metrics for it and aligning other teams in preparation for it. An example of this includes creating briefs for our Sales and Customer Success teams to understand and sell the product or feature.
? Product growth: Once you've launched, you'll need to create a process around the product that ensures it's ticking away nicely for our customers. You'll ensure the final product is operationally sound and ready to grow.

Why you?

? You have a degree in a quantitative or business-related field– Accounting, Finance, Economics, Maths, Engineering, OR you have great startup experience.
You have 3 to 5 years of work experience - ideally at a fast-paced fintech startup, either in a Product role or in Operations.
? You have an entrepreneurial mindset: challenging the norm comes naturally to you. You'll find creative solutions to improve our products and generate more revenue for Wayflyer.
? You enjoy going unreasonably deep on a problem and becoming a subject-matter expert through in depth analysis and data-driven conclusions.
? You're a first principle thinker: you enjoy distilling large scale issues throughout the organisation and distilling them into simpler, digestible parts to solve.
?? You're a do-er: You're independent and ambitious. You like getting sh*t done and spotting problems before they exist. You want to take on more responsibility.

Why us?

? We recently announced our Series B, raising $150m in funding at $1.6bn valuation; backed by world-leading VCs including Left Lane Capital and DST Global.
? We are growing....fast. Since launching in April 2020, we’ve deployed over $550m in funding across 8 countries to 1000+ eCommerce founders. In 2021 alone, the amount of funding we deployed to customers grew by 900%. This year, we are tripling our headcount, entering multiple geographies and launching new game-changing products.
? We are global. We are backed by world-leading VCs including Left Lane Capital and DST Global. There are 250+ of us globally, split between our offices in Atlanta, Dublin, London and Sydney.
See more info from our founder. Learn more about our culture here.

*This role can be based in either our London or Dublin offices, or remotely across Europe.

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Business Operations Manager - Product Operations

What will you be doing in Product Operations?

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