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Associate Product Manager, Front of House

Full-timeAssociate Product Manager$96,731-$138,682 Remote
Retirement benefits
Paid time off
Parental leave
Please let Olo know you found this offer on WeLoveProduct as a way to support us 🫶
Reporting to the Product Director, the Associate Product Manager will work with engineers, designers and our CX team to build solutions that can be used across a broad range of enterprise customers who use our digital ordering solutions. If you excel in a culture of ownership and collaboration then this role is for you.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

  • Contribute to the continuous prioritization and planning of the Front-of-House product roadmap, incorporating product innovations, market needs, customer feedback, and internal requests. 
  • Research and define feature requirements by writing user stories and acceptance criteria and partnering with the engineering team.
  • Work with our Customer Experience and Sales teams to discover the pain points that our customers and prospects face with their front-of-house operations.
  • Consult on solutions for our customers and prospects, which includes Olo's existing products and features in addition to investigating and scoping new feature requests. 
  • Coordinate with our partners to ensure we are able to support product enhancements.
  • Compose detailed documentation for released features.
  • Demo completed work to internal and external stakeholders.
  • Create data dashboards to help track metrics of completed features and identify opportunity areas.

What We'll Expect From You

  • Collaboration with teammates across an entire organization, including engineers, product peers, customer support, sales directors, and executives.
  • A growing understanding of the Product Manager role for a software technology company that operates in an Agile process framework. 
  • Experience working with teammates to build project plans and timelines and manage against those timelines to ensure that you ship the right products at the right time with the right quality. 
  • Proactive communication: you’re able to keep several stakeholders up-to-date on ongoing plans and future opportunities, and you’ll find ways to explain complex scenarios/functionality in ways that non-technical people can understand.
  • A willingness to get technical and dive into the weeds of our integration in order to find opportunities to optimize processes and workflows.
  • Knowledge of the restaurant tech market, including who the major players are and able to articulate their unique value propositions.
  • Curiosity and drive to understand the needs of several stakeholders, both internal and external.

Nice to Have

  • Experience in a similar field and/or company; product or project management for a startup or growth-stage company.
  • Experience with SaaS platforms for enterprise clients.
  • Experience working on or integrating with restaurant front-of-house tech systems. 
  • Restaurant experience.
About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 84,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, fully paid health, dental and vision care premiums, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $96,731-$138,682 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Associate Product Manager, Front of House position?
    The suggested salary for this position is $96,731-$138,682
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Olo
Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party marketplaces, soc...
E-Commerce, Food Delivery
251-1K employees

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