About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

The role

We currently have openings for Product Marketing Managers within our UK&I Group and International Group!

The mission of the UKI Group is to become the leading A2A account provider, across both Direct Debit & Open Banking. We will achieve this by focusing on our core UKI market segments and continue to accelerate our growth as we further expand into new segments in the region. The UKI Group represents the majority of our merchant base and the majority of our revenue. As the Product Marketing Manager for UKI you’ll report into the Director of Commercial Strategy and sit in the UKI Commercial Strategy Team.

The mission of the International Group is to find fit in our strategic international markets and continue to accelerate our growth as we further expand in each region. The International Group will continue to experiment on where we play and our positioning to ensure we win. As the Product Marketing Manager for International you’ll report into the Head of Commercial Strategy (International) and sit in the Commercial Strategy Team

Success will be measured on your ability to act as the connection between product and commercial teams supporting both positioning as well as driving commercial outcomes by forging strong relationships with stakeholders across the business.

What excites you

At GoCardless Product Marketing can really be summarised in five core activities.

Where should we play i.e who is our Ideal Customer Profile in each market + supporting our SAM grading to ensure our Demand Generation teams are highly targeted in their activities
How do we ensure that customer-facing teams have the right positioning, messaging, tools and pain-driven data points to drive growth in our target segments, particularly when it comes to facing the competition
How do we launch new products and initiatives across the world in a way that generates maximum adoption
How do we listen to and understand the market so we can make more effective decisions as a business
How do we work with our product organisation to ensure we are bringing the right products and features to market in the right way

There’s a lot of work to be done, but one of our key tenets for 2023/24 is “do fewer things, better”. We want to select the activities that will have the maximum impact on the business and focus on them.

What excites us

You have strong quantitative analytical skills and are experienced in extracting insights from data
You know that talking to customers is the best way to understand the challenges they face, and frequently do so
Prior experience of taking innovative new B2B products and features to market
You believe that product launch doesn’t stop at launch - adoption and business impact is how you measure yourself. You have developed innovative messaging, positioning and value proposition frameworks for complex problems and new products
You are adept at market research (qualitative and quantitative) and can demonstrate influencing business and product strategy as a result of that research
You have a lot of experience engaging with product and engineering teams to solve customers problems
You enjoy working independently, given a set of objectives
You also enjoy cross-functional work with disparate areas of the business

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff

Wellbeing - stay healthy with dedicated support and medical cover
Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
Adaptive Working - allows you to work flexibly, around your lifestyle
Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
Parental leave - to suit everyone embarking on life's great adventure
Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2023;

42% identify as women

28% identify as Black, Asian, Mixed or Other

9% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.

Product Marketing Manager