Lead Product Manager, Bank

Millions in the U.S. continue to be underserved or ignored by traditional financial institutions. At Stash, an investing app for more than 2 million active subscribers, we are addressing that reality by giving everyday Americans the confidence to take charge of their money and financial future. Our plans—starting at just $3 a month—provide easy and affordable access to a suite of products including investing, banking, education, and advice. Stashers are 18% more financially literate than the average American, and customers rely on Stash’s unique tools, guardrails, and content to learn about money and build wealth for the long-term. 

In 2022, we made tremendous steps forward in the Stash customer experience, through the launches of Stash Core, a new banking account experience featuring access to an upgraded Stock-Back® Debit Mastercard®, enhanced customer support, and refreshed benefits, including increased rewards; and expanded access to cryptocurrency through a separate crypto account offering. 

Our Talented Team 

We are proud to attract phenomenal individuals who share our commitment to unlocking financial opportunity for a new generation of investors. Their unique perspectives, backgrounds, and experiences have helped create a thriving and inclusive culture based on the notion of “Prioritizing People,” a Stash core value.  

Let’s solve complex problems and tackle wealth inequality.

Stash is seeking an experienced Lead Product Manager to join our team. In this role, you will be responsible for establishing and driving the product execution strategy for the Products domain, specifically our Bank product.  You will be responsible and own the experiences that help users unlock the ability to invest through managing deposits, earning rewards, paying down debt, saving to meet goals, and spending for daily needs.  We strive to provide straightforward experiences and obsess over the ease of use and simplicity of our offering so all customers (regardless of investment knowledge) can invest and grow with Stash.

The Product Domain at Stash is at the center of everything we do for our customers and for the business: 

Our team works with Design, Engineering, and stakeholders to deliver the tooling these teams need to perform critical functions that have significant customer and business impact. Specifically in this role, you will:

What You'll Do

• Define and communicate the vision, strategy, and goals that supports the Stash overall platform vision and the Trust domain to achieve its next level of maturity 
• Champion the platform mindset and best practices, contribute to, and influence highly technical decisions working with senior engineering partners. 
• Collaborate with multiple teams and stakeholders to understand a broad set of problem statements and opportunities 
• Leverage effective qualitative and quantitative feedback loops to continuously enhance solutions and uncover new opportunities
• Obsess over the ease of use and simplicity of our offering so all customers (regardless of investment knowledge) can invest and grow with Stash
• Continually analyze the competitive landscape to ensure Stash remains a differentiated investing app in the marketplace
• Collaborate across the organization and build strong relationships, especially with Design, Engineering, Marketing, Legal, Compliance, and Operations teams.
• Represent the customer by building impactful, personal relationships, championing them and bringing their voice into the product creation process and our core Stash Experiences
• Ensure we build and maintain high quality change management, user acceptance testing.

What We're Looking For

• 6-8 years of experience in Product Management at technology companies preferably, and familiarity with FinTech products and concepts
• History of leading and executing in fast-paced, high-growth, ambiguous environments with multiple stakeholders and dependent teams to deliver exceptional business impact
• Have extensive experience in working with product design and engineering teams and to build best in class solutions
• Superior communication skills, including the ability to crystallize and broadly socialize insights into stakeholder needs that the stakeholders themselves may not be able to articulate
• Familiarity and comfort with data, data science including the ability to use data to analyze and monitor product KPI metrics
• Have extensive experience in working with engineering teams and to build best in class solutions

Gold Stars

• You have partnered closely with designers and engineers to build cohesion of multi-product suites at scale
• You get excited about thinking about how to go through transformation and the journey of going from speed to scale
• Results oriented with a strong work ethic and low ego.
• Mission-driven and passionate about the problems Stash is solving.
• High attention to detail including precise an effective communications, including with external customers/partners

#LI-REMOTE

At Stash it is our mission to help everyday Americans invest and build wealth. That includes people of all races,  genders, and abilities, so it is important to us to acknowledge and address the issues of inequality in financial services head on. 

Diversity and inclusion are essential to living our values, promoting innovation, and building the best products. Our success is directly related to our employees and we believe that our team should reflect the diversity of the customers that we serve.  As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible please reach out to [email protected]. 

Helping You Invest in Yourself 

• Comprehensive total rewards package, comprising compensation (base salary, equity, and depending on level, an annual bonus) and health care benefits 
• Complimentary subscription to Stash+ account 
• Remote-first work policy – Live and work where you feel the most productive, whether that is in your home, in an office (including our NYC and London offices), or a combination of both. Anywhere in the US or UK.  
• Equity & Stash Accounts [Invest, Retire, Custodial, Bank]                     
• Flexible PTO 
• Annual education reimbursement benefit Learning & Development Fund 
• Work from home equipment stipends
• Paid Parental Leave ([offerings for birth giving and non-birth giving parents) Primary & Secondary]
• Enhanced wellness benefits through Gympass, Headspace, Ginger, and Maven Health
• Stash Gives donation and volunteerism program through Millie, with an annual company match

External Recognition for Stash

• Comparably's Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Teamfor Diversity, Women, Culture, and more! (20232)
• Fintech Breakthrough Award: Best Personal Finance App (2023)
• BuiltIn’s Best Places to Work (2019, 2020, 2021, 2022)
• Forbes Fintech 50 (2019, 2020, 2021)
• Best Digital Bank, Finovate Awards (2020)
• Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
• LendIt Fintech Innovator of the Year (2019 & 2020)

**No recruiters, please**