What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior Product Designer, Onboarding position?

The suggested salary for this position is $152,100-$200,000*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Product Designer job at Klaviyo

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Klaviyo is a technology company that combines customer data and marketing software. We help businesses of every size — from entrepreneurs to iconic brands — deliver amazing experiences across email and other owned channels. We thrive on solving challenging problems and our mission is to empower creators to own their destiny.

About the Team:

Our Product Design team is organized into a series of product pillars, where multiple teams contribute to the goals of a larger mission. This role sits within the Communication pillar which helps Klaviyo customers get started with our app, utilize the tools needed to capture new customers, and craft personalized communications to build lasting relationships with them.

About the Role:

Thousands of businesses rely on the Klaviyo platform to build efficient, effective, and data-informed marketing messages. As the Senior Product Designer, Onboarding, you will have the opportunity to guide new users from signup to seeing value from Klaviyo in a way that is easy, on-demand, and personalized to any brand.

You will work closely with the dedicated team of Product Managers, Engineers, and Data Scientists to prototype new features and interactions for the content library. Your expertise will shape these experiences to be fast, intuitive, and inspirational, and you will conduct research to learn more about our customer needs. Please note that this role is based in Boston and requires a hybrid, onsite component.

How You’ll Have an Impact:

Advocate for good user experience across our content creation journey
Take broad, conceptual ideas and turn them into useful and valuable outputs for our rapidly growing customer base
Collaborate with our design system team to establish new patterns of interaction, when necessary
Partner with Product Managers, Engineers, Researchers and Content Strategists to oversee new templates and our templates library
Give, solicit, and take feedback from other designers, engineers, and product managers to continually raise our bar for quality
Understand and co-own the success metrics for owned product areas

What You’ll Need:

5+ years of professional design experience
A sharp sense of composition and style, using combinations of color, typography, layout and messaging to express different messages
A portfolio of projects supporting end-to-end product development cycle, from audience definition to product adoption
A deep understanding of the end-to-end iterative UX process, including wire-framing, prototyping, user research, and design systems; you can concept, prototype, design, and present solutions that solve user and business problems, delivering measurable customer outcomes\
Proven self-motivated, detail-oriented craftsperson, able to work efficiently and effectively with other designers, developers, product managers and marketers to advocate for design direction
Design experience across a variety of platforms (desktop, tablet, iOS, Android, etc.)

Nice to Have:

Ability to adapt to new information and an openness to change conclusions when necessary; if one approach doesn’t work, you’re ready to try something else
Experience designing with Figma
Ability to mentor junior designers and to give creative direction to bring out their best work
Experience developing or contributing to an actively evolving design system

#LI-Onsite #LI-CB2

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here. Additional information regarding benefits can be found at klaviyorewards.com.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

You can find our Job Applicant Privacy Notice here.

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Senior Product Designer, Onboarding

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