Product Manager, Digital Client Experiences - Freelance [Remote]

• JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
• LOCATION: Remote - United States only (Time Zone: EST | Partial overlap)
• HOURLY RANGE: Our client is looking to pay $90 – $110/hr
• ESTIMATED DURATION: 40h/week - Long term

THE OPPORTUNITY

Requirements

Our client is looking for a Product Manager, Digital Client Experiences. This role will be responsible for supporting delivery of best-in-class experiences and solutions across their client facing digital channel. 

Enterprise Role Overview:

• Works closely with business partners to create new e-commerce solutions, partnering with senior product managers to deliver complex programs & initiatives  

• May at times Independently initiate and/or lead digital initiatives or research projects 

• Will be on point for supporting day to day process management tasks, such as consolidating and analyzing page level feedback, monthly complaint monitoring, and page reviews.
• In some cases, project work will require the role to deliver prioritized epics, execute the technical enhancements from requirements to testing, and perform ongoing maintenance on digital features. 
• Ideally, the role will provide subject matter expertise across consumer, wealth, investments & retirement solutions.  
• Will also identify and propose solutions to help mitigate risk to both their clients and the firm as a result of their push to drive digital adoption.

The candidate:

• Has a passion for digital client experience and working on client facing digital products in highly regulated industries. 

• Thinks about what is coming next and has a vision for where they need to go.  

• Excels in a fast-paced environment independently by earning respect of partners.

• Enjoys and finds success driving consensus across functional teams (technology, UX, legal, risk, compliance, client facing channels, marketing, and product).

• Has the unique ability to get into the details and work through challenging problems, but able to communicate across the organization at varying levels regarding your product.

Qualifications

Required Skills: "MUST" have these skills to be minimally qualified.

• Two of the 3

• 5+ years as Product Owner, Business/Systems Analyst, or Project Manager 

• 5+ years web or mobile ecommerce design experience and a strong understanding of design principles

• 5+ years of experience in financial services

• Strong project management experience delivering large and highly complex projects

• Strong knowledge base regarding digital banking and/or investments

• Strong knowledge and understanding of Agile SDLC practices, including use of Jira, as a digital product owner

• Excellent quantitative, qualitative, and critical problem-solving skills

• Excellent organizational and communication skills 

• Excellent computer skills, including the use of PowerPoint, Excel, and Microsoft Word

• BS or BA required

Desired Skills:

• Strong understanding of competitive landscape as it relates to Digital Banking & Investments

• SAFe Agile PM/PO certifications

• Strong knowledge of banking & investment products offered by our client (e.g., deposits, lending, wealth management, retirement, etc.)

Apply Now!