Associate Manager, DashMart - Product Operations

About the Team

DashMart is a staple of our New Verticals function here at DoorDash, focused on building a new type of convenience store that offers both household essentials and local restaurant favorites to our customers' doorsteps.

About the Role

You will sit on our DashMart Strategy & Operations team, with a focus on supply chain. In this role, you will own the entire lifecycle of product implementations, from sparking ideas to executing game-changing products, tools, and processes that catapult DashMart's growth and efficiency. You will help scale our EDI platform through the implementation of net-new documents, and improving the flow of data between our systems through integration enhancements. You will identify opportunities for process optimization and implement improvements to enhance overall supply chain efficiency. You will be responsible for requirements gathering, overseeing solution builds, user acceptance testing (UAT), change management, and runway/roll out for all your projects. You will collaborate with Product and Engineering, Business Systems, Accounting, Operations and other DashMart teams to build solutions and operationalize rollout. 

You will report into the Manager on our Product Operations team. We are in a hybrid model, so we spend some time in person & some time working from home.

You’re excited about this opportunity because you will…

• Lead. You’ll lead the implementation of several DashMart programs (across product, tooling, process and integrations).
• Build. You’ll manage and develop sustainable processes, tools, and systems to enable our Supply Chain team to be efficient and optimized
• Analyze. You’ll use SQL to derive quantitative insights on the current state of our tools and identify new ways to approach our future state.
• Collaborate. You’ll work closely with Business Systems, Accounting, Product, Engineering, Operations and external third party vendors to build scalable systems and processes to support all business partners.
• Flex. You’ll sit in Operations, but you’ll wear different hats (product manager, project manager, change manager, strategist, data analyst) in order to drive outcomes for covered projects. 

We’re excited about you because…

• You're an owner. You are detail-oriented and organized, and not afraid to get your hands dirty to “do what it takes” to get things done.
• You make room at the table for diverse perspectives. Navigating complex problems and leading stakeholders towards a common goal, you prioritize the need to foster critical cross functional relationships from diverse parts of the business
• You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking. You love working with data and can work independently in SQL to root cause problems.You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
• You understand the procure-to-pay lifecycle and have experience working in systems such as EDI, ERPs and WMSs.
• You’re a clear communicator. You can gather information from multiple sources and distill complex problems into succinct statements for different audiences. You have 4-6+ years of experience within project, product or program management. You’ve succeeded in fast-paced cultures (tech, operations, strategy, consulting, banking, or a related experience), and you’ve led teams to achieve audacious goals.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 6/1/2024.